Get legal advice on your operational rules in New Zealand — Quarter

Rules nobody has read are rules nobody follows. New Zealand.

Most buildings are running on the operational rules they were handed at registration, plus whatever has been bolted on since. Some of those are unenforceable, some were never registered, and a few are the reason an otherwise sensible body corporate is in a dispute it cannot win. This is the cheapest legal work a building can do, and the work that most often prevents the expensive kind.

Get legal advice on your operational rules in New Zealand

New Zealand calls them operational rules, and the position is cleaner than in most Australian states. The Unit Titles Regulations 2011 provide a default set in Schedule 1, and every body corporate that did not make its own by October 2012 is deemed to have adopted them. Changing them takes a special resolution and registration with Land Information New Zealand — and until that registration, the change is not in force.

Governed by the Unit Titles Act 2010, administered by Unit Titles Services.

At a glance — NZ

What they are called
Operational rules, under the Unit Titles Act 2010.
Default
The Schedule 1 rules in the Unit Titles Regulations 2011. Rules registered under the 1972 Act were cancelled.
To change them
A special resolution, then registration with Land Information New Zealand. Not in force until registered.
Scope
Rules must relate to the control, management, administration, use and enjoyment of units and common property. Anything else is invalid.
Pets
The default rule permits a pet with the body corporate's written consent, not to be unreasonably withheld.
Disputes
the Tenancy Tribunal.

How to do it in New Zealand.

  1. 1

    Find out whether you are on the default rules

    If nothing was made and registered after 2010, you are — and any rules from the 1972 Act were cancelled outright.

    In Quarter: Your registered rules, the amendments and the minutes that passed them sit together with dates on them. Ask the Manager what they say about a pet, a renovation or a short-stay letting and it quotes the rule back rather than making you read the set.

    Find out whether you are on the default rules in Quarter
  2. 2

    Check anything you rely on is actually within scope

    Rules must relate to the use and enjoyment of the units and common property. A rule outside that is invalid however it was passed.

  3. 3

    Get advice before departing from the defaults

    The Schedule 1 set is drafted to be lawful. Departures are where the risk is, and where the advice is worth paying for.

    In Quarter: Put the agreement in your documents register and ask the Manager to summarise it — when it expires, how much notice it needs, what leaving early costs, and what they have to hand back. It reads the forty pages so the committee does not have to, and will turn the answer into a task with a date on it.

    Get advice before departing from the defaults in Quarter
  4. 4

    Draft consent-with-conditions rather than prohibitions

    A blanket ban invites a challenge that a reasonable-consent requirement does not.

  5. 5

    Special resolution, then register with LINZ

    Registration is what brings the rule into force. Diary it.

    In Quarter: The ownership register, financial records, insurance, contracts and documents sit in one searchable place, so a handover is an export rather than an archaeology project — and they are still there when the committee turns over.

    Special resolution, then register with LINZ in Quarter
  6. 6

    Give the current rules to owners and tenants

    And keep them with the records that disclosure will need.

    In Quarter: Announce it to every owner and resident in a single send — email, and posted to the residents' portal at the same time.

    Give the current rules to owners and tenants in Quarter

Where NZ buildings get caught.

Relying on rules from the 1972 Act

They were cancelled. A building enforcing them is enforcing nothing.

Passing a rule and not registering it

It does not come into force, and the body corporate usually finds out mid-dispute.

A blanket pet ban

Challengeable as oppressive or unreasonable, and inconsistent with the default position of consent not unreasonably withheld.

Why this is worth doing properly

A operational rule is the only thing standing between a shared building and an argument about what people may do in it. It is worth having ones that are current, that are enforceable, and that a court or tribunal would actually uphold.

Unregistered changes do nothing
In most jurisdictions a change to your operational rules has no legal effect until it is registered. Buildings routinely pass a resolution, file the minutes and believe the job is done. It is not, and the gap is only discovered when somebody is asked to comply.
Unreasonable rules are unenforceable rules
A rule that is harsh, oppressive or unreasonable can be struck out, and a blanket ban is the usual culprit. A building that over-reaches ends up with less enforceable than one that drafted narrowly in the first place.
Old rules describe a building that no longer exists
Short-stay letting, electric vehicles, e-bike batteries, working from home and renovations have all arrived since most rule sets were written. Silence on a live issue is what produces the dispute.
It is cheap compared with the alternative
A few hours of a strata lawyer's time against a tribunal matter that runs for a year. This is the one place in a building's budget where legal advice reliably pays for itself.

How Quarter supports the work

Quarter does not give legal advice — that is what the lawyer is for. What it does is make the lawyer's job short, and make the outcome stick.

Every rule in one place

The registered set, the amendments, the minutes that passed them and the correspondence about them, together — so the first thing a lawyer asks for takes a minute rather than a fortnight.

Ask before you pay

Ask the Manager what your current rules say about a pet, a renovation or a short-stay letting. It will quote the rule back to you, which is often the whole answer.

The motion, properly put

A change to your operational rules usually needs a particular resolution type and a particular notice period. Quarter puts it as that motion, on that clock, and records the vote.

A record of what was passed and when

The resolution, its date and its wording, held against the building — which is exactly what registration and any later dispute both need.

Owners can actually read them

Rules published where residents and buyers can find them, rather than in an attachment to an email from 2019.

Questions we get asked.

Do we really need a lawyer for this?
For a review, yes — it is a few hours' work and it is where the value is. For putting the motion, giving notice and recording the vote, no. The mistake buildings make is paying a lawyer to do the administration and skipping the advice.
What makes a rule unenforceable?
Broadly, being inconsistent with the legislation, being outside what the Act allows rules to cover, or being harsh, unconscionable or oppressive. Blanket prohibitions are the most common failure — courts and tribunals have repeatedly preferred a requirement to seek consent, with consent not unreasonably withheld, over an outright ban.
Can we just adopt the model rules?
Often, and it is a reasonable starting point — the defaults are drafted to be lawful. What they will not do is address anything specific to your building, which is usually the reason you were looking at your rules in the first place.
How long does it take?
The advice is quick. The process is not: you need a general meeting with proper notice, the right resolution, and then registration. Plan on a few months from decision to enforceable.

Where this comes from

General information about New Zealand, not legal or financial advice for your building. Legislation is amended and grant programmes open and close — check the current position with Unit Titles Services or the administering body before you act on anything here.

Other things to get done in NZ

Get this one off the list.

Tell us about your building in New Zealand and we will show you exactly how Quarter would run it.